Display based on Specified Commercial Transactions Law

About the store

Store name Rip Curl Official Online Store
Seller name Rip Curl Japan Co., Ltd.
Sales manager name
Mitsuharu Nishina
location 251-0052
551-1 Fujisawa, Fujisawa City, Kanagawa Prefecture Nisshin Building 5F
telephone number 0466-28-7755
FAX number 0466-32-9770
email address info@ripcurl.jp
Homepage URL https://ripcurl.jp

About product sales

Product delivery time

Usually delivered within 10 days. We accept your preferred delivery date within 15 days of placing your order. However, due to various arrangements, it will take approximately 4-6 days from the time we send your order confirmation email until the product is delivered.

Handling of defective products

Please be sure to check the product when it arrives. The following items will be replaced free of charge as soon as possible. Please return the product to the address below within 7 days after receiving the product.
○If the ordered product and the delivered product are different ○Damaged or dirty product

[Product return address] 〒597-0071 2-2-3 Kagami, Kaizuka City, Osaka Prefecture
Freight Links Japan Co., Ltd. Chiri Rip Curl Japan Co., Ltd. EC Division
TEL: 072-433-8881

About returns

If you wish to return or exchange an item, please contact us within 7 days after receiving the item.
○Shipping charges will be borne by our company in the event that the product is not our responsibility, such as the wrong product received or a defective product.
○If the size does not match, the image is incorrect, etc. due to customer reasons, shipping costs will be borne by the customer. Please return the item with prepaid shipping charges.
*In either case, please contact the inquiry desk first.
The exchanged product will be shipped after the returned product reaches us.

However, we cannot accept returns or exchanges in the following cases.
・Products whose delivery notes/product tags/labels have been torn or lost ・Returns/exchanges of only part of set products or lucky bags ・Products that have been used once ・Products that have become dirty or scratched by the customer Underwear, innerwear, swimwear, products that have been tried on with shoes outside, and products that are returned without contacting us.

Payment method and payment period

・Credit card, Amazon Pay, PayPay: Debit date for each credit card company

Necessary charges other than product price

■Consumption tax (10%)

■Shipping fee -Shipping fee to Honshu, Shikoku, and Kyushu is 880 yen. (Free shipping for purchases over 5,500 yen including tax.)
-Shipping fee to Hokkaido and Okinawa prefectures is 1,320 yen. (Free shipping for purchases over 9,900 yen including tax.)
*Please note that some prices may change due to circumstances.